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Terms & conditions

1. Introduction
Welcome to KUMBHRAS. These Terms and Conditions govern your use of our website kumbhras.com and the purchase of our products. By accessing our site and making a purchase, you agree to abide by these terms.
 
2. Eligibility
  • You must be at least 18 years old to make a purchase.
  • By using this site, you confirm that all information provided is accurate and complete.
     
3. Products & Orders
  • We offer Kumbh Amrit Jal (Sacred Water) and Kumbh Pavitra Bhumi (Sacred Sand), sourced directly from the Triveni Sangam during the Kumbh Mela.
  • Orders will be processed only after full payment confirmation.
  • We reserve the right to cancel orders if fraudulent activity is suspected.
     
4. Payment & Pricing
  • We accept credit/debit cards, UPI, net banking, and wallet payments.
  • Prices are subject to change without prior notice.
  • In case of payment failure, please check with your bank before contacting us.
     
5. Shipping & Delivery
  • Orders are dispatched within 3-5 business days and delivered within 7-14 days, depending on the location.
  • We are not responsible for delays due to courier service or natural events.
  • Shipping charges (if any) will be displayed at checkout.
     
6. Return & Refund Policy
  • Due to the sacred nature of our products, all sales are final. We do not accept returns or offer refunds. 
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7. Cancellation Policy
  • Once ordered or shipped, cancellations are not allowed.
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8. Unforeseen Events
  • KumbhRas.com reserves the right to cancel any order at its sole discretion without prior notice due to unforeseen circumstances beyond our control. These may include, but are not limited to, natural calamities, accidents, labour strikes, supply chain disruptions, government regulations, or any other force majeure events. In such cases, customers will be duly informed, and a full refund will be processed.
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8. Liability Disclaimer
  • We do not claim medical or supernatural benefits from our products. Usage is based on personal faith and religious beliefs.
  • We are not liable for misuse or allergic reactions caused by our products.
     
9. Governing Law
These Terms and Conditions are governed by the laws of India, and any disputes will be subject to the jurisdiction of Prayagraj, Uttar Pradesh.
 
10. Contact Us
For any queries, reach us at:
📧 Email: support@kumbhras.com
📞 Phone: +91 9198996557
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